Everything is a fee including late check out.

Location of the hotel was excellent. Room was very far from elevator. Pool was OK small area. lots of amenities at this location. Easy to walk to numerous events such as shopping, shows and other hotels.

Stayed in May 2024

All good

Nice area in las vegas

Stayed in May 2024

The multiple towers are a little confusing at first if you do mobile check in and enter from the parking garage. Our tower wasn’t connected to the garage like the others, we had to go to the bottom and walk down and take a separate elevator. Not a big problem though.

Clean and very nice aesthetics with the mimicking of NYC with flashy decor, lights and “brownstone buildings”. This place is dog friendly and has a small dog park by the parking garage. Great location with a CVS and Walgreens 10 min walking distance. Rooms are very nicely decorated with wallpaper of street art.

Stayed in May 2024

The bed was hard as a rock. Everything else was great.

Stayed in June 2024

No fridge, but not an issue.

Location and atmosphere

Stayed in June 2024

Elevators were not working well the first day and there were long lines, doors wouldn’t shut, and only 1-2 were working for several hours.

Room was nice, clean and comfortable.

Stayed in June 2024

The pool lacked shade and food options

Affordable stay in southern part of Las Vegas strip

Stayed in May 2024

Rooms are outdated, for the room rate ($600/per night) we could get a Venitian or some other better hotel. No discount for overnight parking for hotel guests. Elevators are buggy, doors getting jammed regularly. Mini bar taken out of the room...

Mobile checkout was nice bc there was a huge queue for checkin on the date of departure.

Stayed in May 2024

They have a double rate of parking daily

Stayed in May 2024

Good breakfast

Stayed in May 2024

Everything is good

Efficient staff

Stayed in May 2024

The room was great and staff was extremely helpful. I was very satisfied, I look forward to seeing you again, and highly recommend your establishment,thank for your professional experience p

Stayed in May 2024

Not as much entertainment for adults…a lot of noisy kids…and a lot of weird-looking people.

Location

Stayed in May 2024

When we first arrived, we thought we had done the wrong thing, as Australians our laws prevent smoking indoors and it was extremely difficult to put up with the smell of smoke, i would hate to be an asthmatic. When we moved around, we found the MGM grand has a no smoking policy which i believe should be adopted throughout, they could have special areas which are vented to the external of the hotel for smoking guests only, apart from that we very much enjoyed the stay.

We enjoyed our stay and thought we picked one of the best locations in Vegas.

Stayed in May 2024

The reception area is very smokey from cigarettes in the casino. No refrigerator in the room but you can easily order one for extra charge.

Good room - clean, renovated. Staff is very friendly and responses quickly

Stayed in May 2024

Long checkin process. But the staff was great

Stayed in April 2024

No water kettle, no bedroom slippers, no water

Location, comfortable beds and pillows.

Stayed in May 2024

Very disappointing when we went to get a player's card, a female staff member was extremely rude. When I asked her what her name was, she refused to tell me. Luckily, another employee was nearby, and I informed him of how extremely rude that staff member was. I don't know if she was tired or just having a bad day, but it was very disappointing. The second thing I didn't like was the fact that there was no refrigerator or microwave or coffee maker in the room. I take medication that needs to be refrigerated, and I enjoy having a hot cup of tea in the morning and the evening. I think New York New York needs to be more transparent and announce in some way if these amenities are not going to be available.

The hotel and casino are in a great location on the strip. I enjoyed the restaurants, Gonzalez Gonzalez nightclub, and It's just an overall good time in the casino with great music always playing in the background. Also, I would like to mention that the bell named Matthew, who came up for our luggage, was extremely kind and very helpful and super friendly. The few minutes we spent with him.coming downstairs was such a pleasure.

Stayed in May 2024

The smoke filled lobby and casino..... such a shame as it hits you when you first arrive through the doors and go to check in.

Loved the New York themed hotel, room was fantastic plenty of space

Stayed in April 2024

Cost for rollercoaster then same price again for any photos.. unable to get any photos of yourself on ride.

Location was excellent. Great to have a pool no towels needed & cold water available.. Great location could if fit enough able to walk a long walk to the Strat & a shorter walk the other direction to las vegas sign

Stayed in May 2024

I am not a smoker, so smoke smell was a bit overwhelming, but understand that it is part of the package.

Lovely staff, clean room, bed was very comfortable and good location on the strip.

Stayed in May 2024

Huge hotel-casino in the Strip of Las Vegas. 20 min to walk "everywhere".

Stayed in May 2024

A microwave at the room and A fridge

No breakfast

Stayed in May 2024

The air conditioning in the room seems to shut off automatically when you're not in there. We had four adults sleeping in there and it was quite warm even though we had it set at 65° F.

I appreciated the lady at the front desk giving us a discount on our room because of our negative experience at the pool.

Stayed in May 2024