10625 Magnolia Avenue, Riverside, CA 92505, United States
#19 of 24 hotels in Riverside
Guests' ChoiceBased on 30 hotel reviews
5.9Cleanliness
6.4
Comfort
6.6
Location
7.0
Facilities
6.4
Staff
6.8
Value for money
7.0
Free WiFi
5.8
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Showing 1 – 25
Reviewed: 22 March 2024
Roberta
United StatesHad to change rooms. Our room was just cleaned but it still smelled not clean. So we had to wait.
The location
Stayed in February 2024
Reviewed: 15 May 2024
Tam
United StatesThis was a bait and switch deal. What was shown to us booking through this company was not even the same motel. And there were no refunds. It was absolutely filthy, had black mold in the bathrooms, stains on the bed, there was no hot water to shower, the toilet would struggle to flush. The floors were filthy. Some of the towels provided looked as if they had been used to wipe a bowel movement on and rolled back up. We brought our own towels and blankets thankfully. The door to the bathroom was touching the toilet seat so you had to sit sideways on the toilet. And that was untrustworthy so I had to cover the toilet with paper just to use it. The bad was unstable and dipped in the middle as if the springs were broken, it had large stains on the blankets.(We threw ours over it) The table was broken and leaned crooked to the side so it couldn't be used.I will never use this company again. And this whole transaction was reported to the county. And also they charged our card twice saying they needed a deposit and in the morning thinking we forgot about it tried to keep it.
Absolutely nothing!!!! It was a bait and switch.
Stayed in May 2024
Reviewed: 11 May 2024
Gerard
United StatesI was told I had to leave an additional 20.00 for deposit but it has not ben given back after 8 days. The hotel is keeping those 20.00 extra after the 74.00 for the room. I was lies to by the hotel agent/cashier. Booking should refund me or not list them. No disclosure was guven.
Close to stores
Stayed in May 2024
Reviewed: 9 May 2024
Jose
United StatesDirty
Nice and understanding I needed a refund I was not gonna stay there
Stayed in May 2024
Reviewed: 26 April 2024
Lesbia
United StatesI didn't get my deposit back.
Stayed in April 2024
Reviewed: 4 April 2024
Jami
United StatesThe bed was extremely uncomfortable. Only received 1 pillow per person. When i asked for another, it was heavily declined. I was told they only allow 1 pillow per person. Every room is the "same," so they dont offer extra amenities The carpet felt sticky and wet. Almost greasy. The bed had unknown stains and was very concerning The door had a gap between the door and door frame. It made us feel very uncomfortable and worried us that someone could easily break in. The AC worked great but was filthy. We were not offered new toilet paper or clean towels at all. Though the initial tp and towels were provided. There was no room cleaning for the 2 night stay either. The shower took FOREVER to warm up. At one point, we had to turn the nob another way in hopes it would help. But it was just cold until it finally warmed up after 5-10mins. Understandably, this is a motel. But i would give it 2 stars. It's very dated, needs to be thoroughly cleaned, and have certain things replaced/fixed.
The availability and fast service. Decent tv. Had a mirrior and sink that was clean. The complimentary shampoo, conditioner, and body wash leaves room to be desired.
Stayed in April 2024
Reviewed: 25 March 2024
Karen
United StatesMy reservation was for two beds and I was only given one. The place smelled so bad of smoke (nonsmoking room) that I had to buy air fresheners for the room. The door handle was broken and had to kick the door in every time we entered and I had to get new room keys three times since the lock wasn't working correctly. Also, the bed has a plastic covering under the sheets so every time you rolled over in bed the plastic crinkled. Also, there were no amenities like a hair dryer, microwave, or fridge like it said in the reservation.
The water was hot in the shower.
Stayed in March 2024
Reviewed: 24 March 2024
Bryanna
United StatesFelt like bed bugs. Itchy all night and had to leave earlier than expected because of itchy bug feeling.
Price was reasonable for a last minute stay
Stayed in March 2024
Reviewed: 10 March 2024
Havenga
United StatesOlder room and not as clean
The price was the lowest
Stayed in March 2024
Reviewed: 24 February 2024
Denise92506
United StatesGood rate convenient location to mall, freeway, Kaiser hospital, and eateries
Stayed in January 2024
Reviewed: 21 January 2024
Victor
United StatesDirty, people roaming around property, Non smoking room smelled like an ash tray, and the rooms were filthy.
Close to everything
Stayed in January 2024
Reviewed: 3 May 2024
Padron
United StatesThere are no comments available for this review
Stayed in April 2024
Reviewed: 3 May 2024
Padron
United StatesThere are no comments available for this review
Stayed in April 2024
Reviewed: 1 May 2024
Frank
United StatesThere are no comments available for this review
Stayed in April 2024
Reviewed: 25 March 2024
Guillen
United StatesThere are no comments available for this review
Stayed in March 2024
Reviewed: 23 March 2024
Xuezhi
United StatesThere are no comments available for this review
Stayed in March 2024
Reviewed: 9 February 2024
Craig
United StatesThere are no comments available for this review
Stayed in February 2024
Reviewed: 29 January 2024
Kirby
United StatesThere are no comments available for this review
Stayed in January 2024
Reviewed: 25 May 2024
Fedorowski
United StatesThere are no comments available for this review
Stayed in May 2024
Reviewed: 23 May 2024
April
United StatesThere are no comments available for this review
Stayed in May 2024
Reviewed: 21 May 2024
Juan
United StatesThere are no comments available for this review
Stayed in May 2024
Reviewed: 11 May 2024
Adam
United StatesThere are no comments available for this review
Stayed in April 2024
Reviewed: 4 May 2024
Dante
United StatesThere are no comments available for this review
Stayed in May 2024
Reviewed: 12 April 2024
Alexandres
United StatesThere are no comments available for this review
Stayed in April 2024
Showing 1 – 25
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